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Based on my experiences with Kickstarter, this is not surprising.

I don't think anyone can argue that they haven't built a great product, but I've yet to be impressed by the quality of their service and find their 'community at all costs' attitude to be immature.

Why can't they just IP ban the stalker?

Without all of the details, it's hard to know what's going on here, but the lack of empathy in the response from KS is peculiar.



The stalker is likely to be using things like Tor, the blocking of which would upset significant legitimate feedback.




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