>Hey! What's with all the down-voting in this thread? I understood HN was a place where down-voting was reserved for trolls, not disagreement ... and "good" down voters explain reasons not immediately obvious.
It's also reserved for stupid, uneducated opinions. Saying that "no, they shouldn't freeze accounts, no matter what, full stop, regardless of how good their CS is" not only adds nothing to the discussion, it's completely silly and flies in the face of the very logical and sensical reasons why accounts are blocked.
I'll say it again here: The problem isn't the automated blocking (which all payment processors do), it's the lack of an appeals process.
It's also reserved for stupid, uneducated opinions. Saying that "no, they shouldn't freeze accounts, no matter what, full stop, regardless of how good their CS is" not only adds nothing to the discussion, it's completely silly and flies in the face of the very logical and sensical reasons why accounts are blocked.
I'll say it again here: The problem isn't the automated blocking (which all payment processors do), it's the lack of an appeals process.