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He paid for a service they didn’t provide. So there is definitely some argument to it.

I guess they could say they will still provide the service? lol



Why would you reduce the transaction to a single sentence and think that overrides a many page fully qualified set of terms agreed upon for service?


You can’t “terms and conditions” your way out of the card network rules which you agreed to when setting up a merchant account to accept card payments - those will take precedence regardless of what your own terms say and generally favor the cardholder.




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