Having recently had to move homes, I welcome these mega landlords with open arms. They verticalise the whole process and in doing so greatly improve the experience for tenants.
The traditional process with estate agents and unreasonable private landlords is completely broken and extremely frustrating to deal with.
Because corporations with the cashflow of nation-states have routinely given better customer service in your experience?
Or does it sound simpler having only 3 choices to rent from in your city instead of 30? Because it does sound like a hell of a time-saver making it onto 30% of your city's "Do not rent to" list when you can do it by taking a single company to small-claims court over an issue they don't want to fix, when you have tenent protections laws on your side forcing them to.
They can "greatly improve the experience" when everything goes smoothly, but it's difficult to argue with a tag-team comprised of a computer database, and a different customer service agent for every call you make.
The traditional process with estate agents and unreasonable private landlords is completely broken and extremely frustrating to deal with.