I'm really not surprised. Some sample items I bought in the last months in order of difficulty both for me and (I think) for a voice assistant:
1. Hey Alexa/Google/Whatever, buy me a saddle, Selle Italia SMP Extra, white. I expect to get a proposal for the best price + shipment and that's it. Easy.
2. Buy me a replacement head for my Parktool pump. Oops, it's a PFP-3 pump. Ah, the shop selling the saddle doesn't have one... I eventually discovered that that shop has an identical part for a pump of a different brand, probably the same Chinese manufacturer. I think this would be hard for an assistant, borderline to impossible.
3. Buy me a magnetic mosquito screen of at least X x Y cm, not adhesive or velcro. Oops, I need a frame to mount it on? I spare you with the discoveries I made along the process. Either the voice assistant is equivalent to a professional installer and can see my door or I'll always do a search with a browser, and watch many videos too.
1. Hey Alexa/Google/Whatever, buy me a saddle, Selle Italia SMP Extra, white. I expect to get a proposal for the best price + shipment and that's it. Easy.
2. Buy me a replacement head for my Parktool pump. Oops, it's a PFP-3 pump. Ah, the shop selling the saddle doesn't have one... I eventually discovered that that shop has an identical part for a pump of a different brand, probably the same Chinese manufacturer. I think this would be hard for an assistant, borderline to impossible.
3. Buy me a magnetic mosquito screen of at least X x Y cm, not adhesive or velcro. Oops, I need a frame to mount it on? I spare you with the discoveries I made along the process. Either the voice assistant is equivalent to a professional installer and can see my door or I'll always do a search with a browser, and watch many videos too.