The point is that it's important to realise that not everyone has the same priorities, or the same constraints, as you do. Marco says he's happy to relinquish some control in order to have things work the way they're supposed to, but he recognises that other people may not have the freedom or the desire to make the same trade-off.
This recognition is called empathy, and it's a useful trait for people involved in product design, online discussions &c.
And I'd buy it more if his actions followed his words. I listened to his podcast once, and the Android/Google bashing was so pervasive it continued even to the point they were making fun of it during an ad that mentioned a company had an Android app (something to the effect of "They even have an Android app, if you are stuck with an Android"). An ad! People paid money to his show to have their work/customers belittled.
> People paid money to his show to have their work/customers belittled.
From another perspective, people paid money to his show to hear his opinions. If he said something you didn't like, I'd hope you decided to stop listening (or take his opinions into account when choosing technology).
Are you really saying people should not criticize their sponsors? So you like articles and reviews raving about some product just because it was given to the author for free?
(I hate those podcasts, by the way, not defending them, just this one point)