She put out a public letter on the internet. We're here discussing it. If she stumbles across this thread, I'm sure she'd be aware that I'm discussing the letter. Not responding directly to her.

If I posted this point to her twitter feed, I would soften the language. But I would do my best not to change my point.

I would soften the language because I have a moral imperative- unlike twitter and instagram.

Kind doesn't really make for healthy discussions when your definition of kind includes leaving out pertinent information and points of view.

Kindness and empathy, or lack thereof, are the point of this open letter. She's asking for more empathy from tech companies. The comment we're discussing lacks empathy altogether.