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I've used both, and I can only imagine your complaints about JIRA's UI are due to how it's been configured for your use.

The out of the box user experience is the best I've seen for a web application. A robust yet easy to use 'search' feature is at the heart of many things, like the scrum and kanban boards, as well as widgets that can be put on your own personalize dashboard. You get a nice visual designer for setting up workflows, and you can easily create new fields for issue types and have workflow depend on those fields.

I also find Stash to be well thought out and easy to use if your use-case is a pull-request workflow tied to JIRA. Sometimes it's not intuitive how to navigate around if you're just trying to view source, but that's not the selling point. If you're trying to navigate source history, use your local source control client, that's what it's built for.


> I've used both, and I can only imagine your complaints about JIRA's UI are due to how it's been configured for your use.

Exactly. There are some companies that go so overboard with Jira customizations that a single "create new issue" requires hitting page down three times to get to the end. And they arrive at that by adding a field here for the QA team, a field there for the Sales team...

In the end, you get a monster. New users will be exposed to that monster, not the vanilla Jira installation.


Right and now think about who is going to control the JIRA install: the manager or VP or CTO.

Fogbugz's interface prevents this kind of crazy customization and thus it acts as a defense against the craziness. For a custom workflow with Fogbugz you have to grab a plugin. To get my manager to install a plugin for JIRA took weeks (and I still never got access to the REST API or approval for one plugin months later). So Fogbugz is developer-friendly because it makes it harder for a manager to go in an lock things down and mess around. With JIRA, the micromanager seems to be bundled with JIRA... ;-)


Managers find a way. They will just use (or invent) another tool that lets them do it how they want. Now you have two tools, and some poor schmuck (or the developers) will get stuck with the job of keeping them in sync.


We use vanilla Jira and I find it painful - over-reliance on modals, slow JS calls, etc.; I do enjoy Source Tree.

As a PM, Pivotal Tracker (used in a previous life) is one of the best work-tools I've ever used.


Pivotal isn't really a bug tracker though, is it? It's more for tracking project tasks. On some projects, these might be similar things, but when you have a large QA team and customer support teams, I don't think it's going to cut it.


It just depends on the process you put around it. Our team wasn't huge - ~13 if you include QA - but effective use of labels and "task" state management made it great.


Whoever designed JIRA's psuedo-markdown text format deserves a special place in hell.


The relevant XKCD: https://xkcd.com/277/


Every JIRA product has it's own special markup.

I can never remember how to write code into comments or titles. It literally changes from product to product and yet all of the products orchestrate together so that if you do happen to use Stash, JIRA, Wiki, etc all together, then you encounter as many different markup languages as there are Atlassian products.

It really is hellish.

I hope there's some good reason why they can't provide one "comment markup" language to all applications.


So far as I can tell, they did have one common markup syntax for all applications... but then Confluence users wanted a WYSIWYG mode, so Confluence now uses an XML-based format internally, and Stash is a Git tool and 90% of the Git ecosystem loves Markdown, so Stash had to use it too...


These things are not mutually exclusive.

Markdown embraces HTML, and so a WYSIWYG mode based around HTML is compatible with Markdown.

Markdown's weaknesses for table design, image insertion, and complex layouts is all handled by HTML and WYSIWYG tools that edit that directly.

That would have solved the Git scenario, and the Confluence scenario, whilst having a single highly predictable markup across all of their platforms.

The problem really stems not from these problems being addressed per product as if they existed independently of all other products. But that's a terrible approach, as few people buy just Confluence without JIRA or Stash, people buy Atlassian because a consistent suite should work better than many myriad tools that don't quite know how to interop. Atlassian's strength is the consistent and integrated approach, so the UX should be focused on strengthening that.


That's because almost every Atlassian product started off at a separate company that was then acquired.


Was that really the xkcd you wanted?


I actually misread the URL as https://xkcd.com/927/ (having memorized that number like everyone else here, I'm sure) until I saw your comment. #277 is definitely not right.


#277 sure seems to me like a reasonable reply to "Whoever designed <such and such> deserves a special place in hell", which is what it was posted in response to.


yes


Atlassian products tend to make me SO mad in this way. Confluence, can I just use markdown? No! Forget that I used it in so many other places. Oh but wait, someone may have built an importer... try to get that installed.


Confluence used to use markdown and wysiwyg, and about 5 years ago abandoned markdown to reduce development costs. They have a lot of non-developer users using Confluence, who aren't good with things like markdown. Our shop didn't like it, of course, since we were all capable of markdown and wysiwyg is never actually wysiwyg.


I could be wrong, but I think it used textile (I believe Confluence predates markdown). I'm not sure it matters a whole lot, but if you wanted markdown it's likely you would have felt underwhelmed with textile.


Sorry, yes. Confluence had a markup language. it didn't use Markdown.


I fully agree that it's well past the time to switch to Markdown. That and the dropdown things are my main annoyances with JIRA.

It does make sense when you think about the context though - JIRA pre-dates Markdown by two years (according to Wikipedia) and Markdown has only got really popular in the last five years. Back when Jira's text formatting came in, everybody was doing their own thing...


I have family that have been restricted from internet use. This includes the use of most cellphones. Makes it hard to get or maintain a job.


Restricted why? They are allowed to take away rights as punishment for a crime.


My wife (currently asleep) and I have 3 children, and she's a .Net developer. I'm a Java dev. Every now and then we'll have discussions about various tech. We juggle care of the children between us.

I have a young female coworker who has just had her first child. She a Java dev, and she has the respect of her fellow devs and management.

Work life is balanced and family oriented here in the Midwest. Women are just as productive as men (and many are more so) and can serve in the same roles.


I write software for a living, and I found this comment to be dead on: Trying not to be harsh, but this guy is obviously clueless - built his own game engine - maybe he should've started by wiring together his own circuit boards and then building an OS.

He wrote his own game engine because he had always wanted to is the obvious reason. He's a deluded fool for thinking he could do so in a couple months. It should have been a side project while still gainfully employed somewhere. Hard to do with two kids at home.

Which is why I can't fathom how a dude with a loving wife and two young kids quits his job and gambles their savings away. I've seen it happen before, but it was 'honest' gambling at a casino and it ended in divorce and general unhappiness. Maybe it's a form of mid-life crisis?

EDIT: fixed format and grammar.


That's basically all you need to know about the entire article. Bleeding money from a mortgage, he decides to build his own game engine. He is an industry professional of many years. I am surprised he didn't see failure coming from the start.


For me it all comes down to class size. If you are in a philosophy class with more than 15 students, how can it be said that one is having consistent and meaningful 2 way interaction with the other students and the teacher? It's simply not possible.

To the prof's who think lecturing to a class of >15 students is teaching them in a way that is different from what the students can get thru video, I say you're fooling yourselves. And you know this to be true.

What's beautiful about where this is headed is a) it's inevitable, and b) it will lead to a better education experience. How can it not be of benefit if the 100-level mundane subject matter is handled via video (with perhaps a teacher being available for questions and tutoring), and have the higher level courses be of smaller class size with mostly in-person teaching? We could probably prune some of the teaching staff and still deliver a better experience.


I can't help but reply to this thread.

I grew up in L.A., came to Iowa for college and stayed. Am now in my late 30's. Was not affiliated with any party when I caucused for Obama the first go 'round.

Iowa is an interesting political crossroads for the nation. We have a large percentage of the population above 65 - 15% (http://www.census.gov/prod/cen2010/briefs/c2010br-09.pdf) - and still rural - 36% as of 2010 (http://www.iowadatacenter.org/quickfacts). We are somewhat socially liberal - gay rights are making headway here - and fiscally conservative - our state sales tax is 6%.

Our racial makeup is predominantly caucasian, but we have been welcoming minorities and they are on the increase. Hispanic, Vietnamese, Cambodians, Serbians, Chinese, Ethiopians, etc continue to migrate here and are well represented at my children's school.

Where am I going with this? Iowans as a whole are hardworking people who are very giving of their time and want what's best for the country. We are accepting of others opinions and able to hold rational political discussions. And I think most of us are sick of gridlock in Washington and can see through the political BS (for example, all the posturing during the last round of federal budgeting). The older registered Republicans I've talked with over the last couple of years have told me they can see that Obama has been trying to work with Republican politicians, and it's not his fault things aren't getting done. That's why we re-elected him.

I think Iowa does a good job of being at the center of the U.S., both geographically and politically.


My in-laws are from Kossuth County and I've been there several times. Being of largely homogenous ethnic backgrounds, the indigenous divisions are largely religious and between townships, i.e. one will hear talk about (Roman) Catholic towns and Lutheran towns and how one traditionally drives Chevys and the other Fords (or vice versa).


> We are somewhat socially liberal - gay rights are making headway here - and fiscally conservative - our state sales tax is 6%.

Based on this everything else you mentioned about Iowa, it seems like it would be a great state for third party candidates to try to upset the two party balance.


I agree that Iowa would be a good place for third party candidates to make a run, but the problem they have is visibility. There's no national visibility, and there's no local coverage. We have strong local media though, and I would actually call them balanced, so I've no idea why the visibility is lacking.


Neighboring Minnesota elected Jesse Ventura Governor in 1998. He ran as part of Ross Perot's Reform Party.



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